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Privacy Policy

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Last updated: December 2025

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Kintsugi Beauty is committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection legislation.

 

Business Information

Business Name: Kintsugi Beauty
Business Type: Sole Trader
Email: kintsugibeautyco@gmail.com
Studio Address:
11 Willowbank Drive
Belfast
BT6 0LN
Northern Ireland

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Personal Data We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Appointment and treatment history

  • Payment information (processed securely via third-party providers; not stored directly by us)

  • Social media usernames (Instagram/Facebook)

  • Photographs (before/after or reference images)

  • Health-related information relevant to treatments (e.g. allergies, contraindications)

Health information is collected solely for treatment safety and handled confidentially.

 

Photography & Marketing Use

  • Photographs may be taken for treatment reference, training, marketing, promotions, and social media.

  • Clients consent to photography unless they explicitly state during the appointment that they do not wish images to be used publicly.

  • Where a client opts out, images will be retained for internal reference only and will not be shared publicly.

 

How We Use Personal Data

We use your personal data to:

  • Manage appointments and bookings

  • Deliver beauty treatments safely and professionally

  • Communicate regarding appointments and aftercare

  • Send appointment reminders via Booksy (SMS or email)

  • Send promotional communications only where you have opted in

  • Maintain legal, financial, and business records

 

Booking Platforms & Systems

We use third-party platforms to operate our business, including:

  • Booksy – appointment scheduling, payments, reminders, and client records

  • Instagram & Facebook – enquiries and communications

  • Wix – website hosting

  • Email services – client correspondence

Each platform processes data in accordance with its own Privacy Policy and UK GDPR obligations.

 

Data Sharing 

We share personal data only where necessary to operate the business lawfully and efficiently.

Data may be shared with:

  • Booksy, for appointment management, payments, reminders, and client records

  • Payment processors, via Booksy, to securely process transactions

  • Accountants or professional advisers, for invoicing and tax compliance only

  • Regulatory or legal authorities, where required by law

We do not:

  • Sell personal data

  • Share data with third parties for marketing purposes

  • Transfer data unnecessarily or without a lawful basis

All third parties we work with are required to process data securely and in compliance with data protection laws.

 

Data Retention

  • Booking and payment data is retained within Booksy in line with their systems and legal obligations.

  • Financial records (e.g. invoices) are retained for up to 6 years to comply with UK tax requirements.

  • Emails, messages, consultation details, and reference photos are retained only for as long as necessary for business, treatment, or legal purposes.

 

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to certain types of processing

Important:

  • Requests for deletion of booking or payment data must be made directly through Booksy, as Kintsugi Beauty does not control their systems.

  • Requests for corrections or general data enquiries should be sent to:
    kintsugibeautyco@gmail.com

 

Data Security

We take reasonable and appropriate measures to protect personal data from unauthorised access, loss, misuse, or disclosure. Access to client information is restricted to business use only.

 

Changes to This Policy

This Privacy Policy may be updated periodically to reflect legal, operational, or regulatory changes. The most current version will be made available via our website or upon request.

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